Operations Manager - Scotland wide

Role Overview:

The role of the Operations Manager is to ensure the efficient delivery of a portfolio of projects by managing a team of Project Managers to deliver a programme of work within the Scottish Water SR15 and SR21 Framework’s.

Projects will range from £60-£100+M and will be located across Scotland wide.

This position is a key senior management role with accountability for the delivery of the projects from pre-construction through to commissioning and handover alongside an interphase with senior Client management.

In addition, the Operations Manager has the responsibility to manage, supervise and develop a team of direct reports.  

Key Responsibilities:

• Be responsible for the leadership and management of the nominated sector Operations Department Team and its function.
• Participate in the development of the Joint Venture and Operational strategies and advise on any impact to JV Initiatives.
• Ensure that all operations are carried out in an efficient, safe and economic manner, with a view to the protection of the company’s interests, client satisfaction and repeat business.
• Ensure projects are accurately and correctly reported, both in terms of progress and cost.
• Chair monthly cost review meetings with Commercial Managers to verify project reports. Present results to the SLT, with all information relevant to current position and expected outcome.
• Review the resource levels for proposed and current live projects, ensuring it is sufficient to carry out operations.
• Identify recruitment requirements and obtain necessary resources as appropriate.
• Effectively manage subordinates and their teams to achieve the targets of the joint venture.
• Actively review and manage the performance of subordinates reporting into the Operations Manager
• Ensure compliance with ESD HS&S, Quality assurance, BMS and management procedures within your teams.
• Be innovative by challenging and re-thinking processes and systems to improve efficiency and to make recommendations to the SLT for consideration.
• Be pro-active in problem solving, finding solutions to obstacles for the benefit of the business. Share lessons learnt and feedback to relevant members of the SLT
• Attend senior management meetings relevant to the role and support other Operations Managers within the Joint Venture.

Experience and Qualifications:

• Recent proven track record of delivering construction projects on time, to budget and quality standards with high customer satisfaction results.
• Extensive construction knowledge.
• Extensive construction HS&S knowledge and a proven track record of delivering sites safely.
• Experience of leading multiple teams to achieve delivery objectives.
• Significant management ability to successfully engage with subordinates and other staff to positively form pro-active teams.
• Ability to delegate effectively & fairly to avoid conflict.
• Ability to manage conflict situations should the need arise.
• Ability to manage external contacts to benefit the business at every opportunity.
• Ability to recognise potential problems, identify solutions and successfully deliver mitigation plans.
• Ability to gather project related information and produce accurate detailed progress reports.
• Ability to manage the detail of projects but also recognise the bigger picture for the benefit of the business.
• Proven track record of achieving & sustaining high customer satisfaction results.
• Able to work within a pressurised environment.
• Forward thinking individual. Experience of the construction/engineering Industry is essential.
• Experience in M&E and civil engineering contracting in a design and build environment.
• Track record of delivering projects within agreed parameters
• Minimum HND in engineering/project management related qualification or equivalent
• Project management experience
• IOSH or SMSTS safety management
• CSCS management card
• Excellent I.T. skills 
• Excellent verbal and written communication skills